Free demo
Work a denied claim, start to finish
This is the real simulator, in guided mode. Read the claim, flag the field that caused the denial, name the category, and choose what you would do about it. You will get the same feedback screen a paying learner gets.
Difficulty 1 · SIM-CLM-0001
The Home Office Mix-Up
solo LPC, telehealth-heavy
Training scenario — all details are synthetic. Real-world rules vary by payer and change over time; verify before acting on anything you learn here.
Content last reviewed: August 2026. Billing rules change — verify anything you act on against current official sources and your own payer documents.
The denial
Ironwood Benefit Group — Explanation of Benefits
SIM-D03
Service location and modifier are inconsistent with the service as billed.
The claim as submitted
2 fields are suspect · flag up to 3
0 of 3 fields flagged.
Patient
Coverage
Provider
Service & claim fields
Hints
Free in guided mode.
- Read the three lines that describe where and how this session happened — the service description, the place of service, and the modifier — and check whether they tell the same story.
- The problem is in the telehealth field pair: place of service and modifier.
Flag at least one field to continue.